Bangkok hotel grouses

I stayed at this hotel when I was in Bangkok the last couple of days. From the outset, things were not going right:

1. Check-in was a pain – the reception took forever to sort out the room. I was checking in with a guest who brought along his wife. And after waiting for 15-20 minutes at the counter, they issued my guest with two rooms – one for him and one for his wife, despite us booking the room ONLY under the male guest's name!

2. When I got into my room, the luggage bench, which is usually placed against the wall, was in an upright position in the bathroom, and the digital weighing scale was out of place. It was obvious that housekeeping forgot to put them back in place after cleaning up. I had to place the luggage bench back to its original place myself, as I couldn't be bothered to call the housekeeping.

3. The bottom of the transparent soap dish at the wash basin had unsightly black stains/spots, giving me an impression of dirtiness whenever I use the soap.

4. The toilet roll was placed in a very odd position, making it difficult to reach while sitting on the throne.

5. I used the complimentary creamer and sugar on the day I checked in, and they were not replenished for the whole three nights I was there.

All these incidences, to me, were just minor discomforts which I could live with, but what annoyed me most was what happened to my breast milk. On the day I checked in, Nov 28, I passed my Fridge2Go bag and Techni Ice sheets to the concierge at 7pm with the instruction to keep them FROZEN. Subsequently, on Nov 29 (7pm) and Nov 30 (2pm), I handed one ziplock bag with four packs of breast milk inside, again, with the instruction to keep them FROZEN. When I want to collect them prior to checking out on the morning of Dec 1, I was kept waiting for almost 30 minutes because they couldn't locate my things. And when they finally found them, everything was NOT FROZEN. I knew that they kept them in the pastry freezer at the coffee house but I don't understand WHY all the things were NOT FROZEN despite having been in the freezer for between 18 to 60 hours. Anyway, since it was only a short 2-hour flight back home, I was cool about it coz I could just pack the breast milk with lots of ice cubes to keep them chilled, and freeze them when I reached home.

Then I realized that they only handed back to me the Fridge2Go bag, Techni Ice sheets and ONE ziplock bag, i.e., another ziplock bag containing four packs of breast milk was missing. They even allowed me into the freezer to search for myself but the bag was nowhere to be found! I was really annoyed but there was nothing much I could do as I was already late leaving to the airport, due to the 30-min wait they subjected me to.

Perhaps it was my mistake for not asking the concierge to write clearly in Thai something like "Breast milk inside. Do not remove" but still, I am utterly disappointed with the hotel.

~~~~~~~~~~~~~~~~~~~~~~~~ooXXoo~~~~~~~~~~~~~~~~~~~~~~~~~~~

On a brighter note, when I went to the babysitter to fetch my girls upon my return, I was greeted with lots of hugs and kisses and expressions of "I miss you a lot mummy", "I love you a lot mummy" and "You are my best mummy in the world" from Yiu Yiu. But then, when I reprimanded her for something that night and the next morning, she said, "You are away for so long and I miss you so much. But after you come back you still want to scold me." Aiks!!! Just because she loves me and misses me, I cannot reprimand her? :-)